O2
Design
&
Specification 
 Octane
Hardware Requirements
CPU, Memory, Disk, Network, I/O Devices
Software Requirements
OS Releases, Data Formating, Data Processsing
Site Requirements
Electrical, AC, Floor Layouts
Vendors
Identify, Contact, Coordinate
..
 Origins

 Support

Onyx2 
Installations
Machine, Software, Network
Upgrades / Reconfiguarations
Hardware, Software
Configuaration
Machine, User, Network
 Analysis/Tuning
System, Disk, Memory, Network
Training
Administration, User
  Communications
ISDN, Modem, UUCP, PPP
 Internet
DNS, Web Pages, Firewalls
  Data Management
Strategy, Backup, Retrieval
Programming
Shell, C, Network
 Asset Management
Upgrades, Software, Licenses

 Hardware, Preventive Maintenance, 24 Hours 7 Days